Data Sharing Policy

Last Updated: April 14, 2026

At AimHave, your trust is our most valuable asset. We are committed to transparency regarding how your data is shared. This policy explains the limited circumstances under which your information is shared with trusted partners to ensure the delivery of our professional-grade home solutions.

1. Our Core Principle: "Privacy First"

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing only occurs when it is essential for fulfilling our contract with you.

2. Why and How We Share Data

Sharing Scenario Purpose Data Examples
Logistics & Fulfillment To dispatch products from our CA & NJ warehouses to your home. Name, Shipping Address, Phone Number.
Payment Processing To securely process transactions via PCI-compliant gateways. Transaction total, Billing confirmation (No card storage).
24/7 Customer Support To provide real-time assistance and order tracking via our secure helpdesk. Email address, Order history, Communication logs.
Legal & Security To prevent fraud or comply with regulatory requirements. IP address, Verification data (only when legally required).

 

3. Trusted Partners

We carefully vet every partner to ensure they meet international data protection standards:

  • Payment Gateways: All payments are handled by secure providers (e.g., Shopify Payments, PayPal).

  • Local Carriers: We share necessary delivery info with FedEx, UPS, and USPS solely for shipment tracking and completion.

  • Internal Operations: Your data is managed by our Hong Kong headquarters using encrypted cloud services to ensure 24/7 availability.

4. International Data Transfers

To provide efficient global operations and 24/7 service, your information may be processed in secure facilities worldwide. Regardless of where your data is processed, we apply the same high standards of protection and encryption.

5. Your Rights & Choices

You remain in control of your information. You may:

  • Opt-out of Marketing: Unsubscribe from our updates at any time.

  • Data Access/Deletion: Request a copy of or the removal of your personal data by contacting us.

6. Contact Us

For any inquiries regarding your data, our team is available 24/7:

Address: FLAT 7, 8/F, TOWER 1, HARBOUR CENTRE, 1 HOK CHEUNG STREET, HUNG HOM, KL, HONG KONG
Email: support@aimhave.com
Phone: +1 862-340-5056
WhatsApp: +1 862-340-5056

Operating Hours: 24/7 (Monday - Sunday) (responses within 48 hours)