FAQ

AIMHAVE HELP CENTER

Questions before you order?

Clear answers about sizing, materials, setup, care, shipping, and returns—so you can choose with confidence.

Clear answers before you order—and practical help once your protector arrives.

Whether you are choosing a clear table protector, comparing PVC thicknesses, or trying to smooth a newly unrolled cover, this guide brings the most common AimHave questions together in one place. If you still need help after reading, send us your table measurements and a photo of the surface. We will be happy to point you in the right direction.

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Choosing the right table protector

How do I choose the correct size for a table protector?

Measure the length and width of the tabletop itself rather than the table base. For edge-to-edge coverage, order the closest matching size. If you prefer the protector to sit slightly inside the edge, subtract about 0.2 to 0.5 inches from each measurement. Because furniture dimensions are not always exact, measure in at least two places before ordering. Our table protector size guide walks through the process in more detail.

What is the difference between a 1.5mm and a 2mm PVC table protector?

A 1.5mm PVC table protector is lighter and easier to handle, making it a practical choice for dining tables, desks, craft tables, and other everyday surfaces. A 2mm protector feels firmer and more substantial, so it is often preferred for heavily used tables or areas where extra cushioning matters. Both thicknesses protect against spills and routine wear. For a closer comparison, see our 1.5mm vs. 2mm table protector guide.

Should I choose a clear or frosted table protector?

A clear table protector keeps the grain, color, or pattern of the surface visible. A frosted protector has a softer, low-glare finish and can be more forgiving on glass, glossy lacquer, or polished stone, where trapped air may be easier to notice. The best choice depends on the look you want and the finish beneath it.

Do you carry rectangular and round table protectors?

Yes. You can browse rectangular table protectors for dining tables, kitchen tables, and desks, or view our round table protectors for circular surfaces. Always check the dimensions shown on the product page before ordering.

Can I trim a PVC table mat at home?

Many customers trim their protector when they need a very specific fit. Place it on a clean cutting surface, mark the line carefully, and use a straightedge with a sharp utility knife. Make several light passes instead of forcing the blade through in one cut. Once altered, the item may no longer qualify for return, so confirm the measurements first.

Can I use a PVC protector on a wood, glass, stone, or laminate table?

PVC protectors work on many common household surfaces, but the finish underneath matters. The tabletop should be clean, dry, and fully cured before installation. Fresh paint, uncured lacquer, delicate finishes, and some chemically treated surfaces can react when covered for long periods. Follow the furniture maker's care instructions and lift the protector occasionally to clean and inspect the surface. For glass or high-gloss tops, a frosted finish may help make air pockets less noticeable.

Unrolling, flattening, and installation

How do I flatten a rolled plastic table cover?

Unroll the cover on a clean, flat surface and let it relax at room temperature. If the curl is pronounced, roll it loosely in the opposite direction for a short time, then lay it flat and place smooth, evenly distributed weight along the edges. Avoid sharp folds and do not place the protector directly against a heater. Most shipping curl eases gradually rather than disappearing the moment the package is opened.

How do I remove wrinkles from a clear table protector?

Give the protector time to reach room temperature, then spread it flat and smooth it from the center toward the edges. Gentle warmth from a warm room can help the material relax, but concentrated heat can distort PVC. Do not use an iron, boiling water, or an open flame. For step-by-step help, read our guide to removing wrinkles and air bubbles from a PVC table protector.

Why are there air bubbles under my table protector?

Air pockets are most visible when a clear protector rests on glass, polished stone, or another glossy surface. Clean both surfaces thoroughly, allow them to dry, and lower the protector gradually from one end while pressing the air outward with a soft cloth. If the effect remains, a frosted protector may suit the surface better.

Why does a new PVC cover have a smell?

A newly opened PVC product can have a temporary material odor, especially after being sealed for shipping. Unroll it in a well-ventilated room and allow it to air out before use. The odor should lessen over time. If it remains unusually strong or you notice any visible defect, contact us with your order number and photos.

Everyday use and care

How do I clean a PVC table mat?

Wipe it with a soft damp cloth and a small amount of mild dish soap when needed, then dry the surface. Avoid abrasive pads, bleach, strong solvents, and harsh household chemicals, which can cloud or damage the material. Clean spills promptly, especially strongly colored food, ink, and oil.

Can I put hot dishes directly on the protector?

Use a trivet, placemat, or heat-resistant pad under hot cookware, baking dishes, and small appliances. PVC is designed for everyday surface protection, but direct or concentrated heat can soften, mark, or deform it. Warm plates are different from cookware taken straight from the oven or stovetop.

Will the protector move around on the table?

The weight of a thicker protector usually helps it stay in place, although movement depends on the tabletop finish and how the table is used. Make sure the surface is free from dust and moisture. If sliding continues, use small non-staining, furniture-safe grip pads and test them in an inconspicuous area first.

Can a clear table protector be used as a desk protector?

Yes. A PVC desk protector can help shield a work surface from drink rings, pen marks, craft mess, and daily wear while leaving the desktop visible. Browse our office desk protectors and check the size of your keyboard, monitor stand, and writing area before choosing a fit.

Tablecloths, runners, and floor mats

How much drop should a tablecloth have?

For everyday dining, a drop of roughly 6 to 10 inches on each side usually looks balanced. A longer drop creates a more formal appearance. Add twice your preferred drop to the table's length and width to estimate the finished tablecloth size. Product dimensions and care details vary, so review the individual listing before purchase.

How should I care for embroidered or tasseled table linens?

Check the care instructions on the product page first. In general, decorative tablecloths and runners benefit from gentle washing, mild detergent, and low-friction drying. Place tasseled or embroidered pieces in a laundry bag if machine washing is permitted, and avoid pulling or twisting the trim.

Where can I find tablecloths by color or pattern?

Our collections make it easier to shop by look. Explore brown tablecloths, checkered tablecloths, and floral tablecloths, along with other colors and styles across the store.

Are AimHave floor protection mats waterproof?

Features differ by product. Some mats are designed to resist spills or help protect flooring in kitchens, dining areas, and other busy spaces, but “water-resistant” and “waterproof” are not interchangeable. Check the material and feature list on the specific product page before choosing a floor protection mat for a particular use.

Orders, shipping, and returns

Can I change the size or shipping address after placing an order?

Contact us as soon as possible. We can only make changes before the order enters processing or ships. Include your order number and the exact correction in your message so we can check the status quickly.

How can I track my order?

When tracking is available, it is sent to the email address used at checkout. Tracking can take a little time to update after the shipping label is created. If the link has not changed for several business days, contact us with your order number.

What should I do if my item arrives damaged or in the wrong size?

Keep the packaging and take clear photos of the product, shipping label, and any damage or size discrepancy. Send them to aimhaveofficial@outlook.com with your order number. We will review the details and explain the next step.

What is the return policy?

Eligibility depends on the item's condition and whether it has been used, cut, or altered. Review the current return and refund policy before sending anything back, and contact us first for return instructions.


Still not sure which option fits?

Email aimhaveofficial@outlook.com with the length, width, and shape of your table, the surface material, and whether you prefer clear or frosted protection. A photo is helpful when you are deciding between sizes or finishes.

Shop PVC table mats   |   View the size guide